Why do things go wrong in companies that shouldn?t? The answer, according to Dr. Shelley Reciniello, often lies deep beneath the surface in the unconscious processes of leaders and their employees. Working as a sort of psychological detective, her job has been to consult with organizations and individuals to figure out what the real problem is when a poised-for-success corporate initiative fails, when a promising individual or team can?t perform, or when a wellconceived departmental project doesn?t deliver. When what has gone wrong doesn?t make sense, she looks for the unrecognized, underlying psychological issues that caused the problem. What?s going on unconsciously, out of awareness, is often more important than what is happening on the surface. How can you wake-up and become conscious of secret motivations, unrecognized Achilles heels, and hidden agendas in yourself and your employees?