The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach ? "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals.
I. Three Functions Of The Medical Interview
II. Meeting the Patient
6. Ten Common Concerns
III. Structure of the Interview
7. Opening the Interview
8. Chief Complaint, Problem Survey, Patient Perspective, and Agenda Setting
9. History of Present Illness
10. Past Medical History
11. Family History
12. Patient Profile and Social History
13. Review of Systems
14. Mental Status
IV. Presentation and Documentation
15. Presentation and Documentation
V. Understanding Patients? Emotional Responses to Chronic Illness
16. Understanding Chronic Illness: Normal Reactions
17. Understanding Chronic Illness: Maladaptive Reactions
VI Advanced Applications
18. Stepped-Care Advanced Skills for Action Planning
19. Communicating with Patients with Chronic Illness
20. Health Literacy and Communicating Complex Information for Decision-Making
21. Sexual Issues in the Interview
22. Interviewing Elderly Patients
23. Culturally Competent Medical Interviewing
24. Family Interviewing
25. Troubling Personality Styles and Somatization
26. Communicating with the Psychotic Patient
27. Breaking Bad News
27A. Sharing Difficult or Bad News: A Nine-Step Process of Transformation
28. Disclosure of Medical Errors and Apology
29. Risky Drinking and Interviewing About Alcohol Use
VII. HIGHER ORDER SKILLS
30. Nonverbal Communication
31. Use of the Self in Medical Care
32. Using Psychological Principles in the Medical Interview
33. Integrating Structure and Function: Diagnostic Reasoning, Clinical Inference, Communication, Flexibility, and Rules
Appendix 1: The Medical Interview: The Three Functino Approach Table of Skills
Appendix 2: The Brief Action Planning Guide
Appendix 3: Learning How to Interview
Index
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