In view of the difficulties of obtaining a direct measurement of offshoring, the heterogeneous nature of sources, and the lack of consensus around the terminology used, this study draws heavily on the content of commercial reports, adding and breaking down data. In particular, recent data from the OECD and ORN (a research and professional network to which the authors belong) were used for the European Union and, more specifically, for one of the chapters dealing with Spain , while FDI reports and ORN data were used to gather information about the U.S.
The study offers guidance to the three groups involved. Firstly, it advises governments not to hinder the natural economic process . Secondly, it advises companies to see offshoring as an integral part of their global strategy. And thirdly, it proposes flexibility and training in order to re-skill workers affected by the phenomenon of offshoring.
This book addresses both researchers in the field and government institutions and companies, to whom it may provide useful input for developing the appropriate global strategies.
Part One: Socioeconomic Effects of Offshoring
1. Measurement and Effects
2. Making Sense of the Literature and Its Results
3. A World Overview
4. Effects on the Labor Market
5. The Socioeconomic Debate on Offshoring
Part Two: Management Practices and Offshoring
6. Business Process Offshoring: A Literature Review
7. Main Findings of the Offshoring Research Network
8. The Rationale for Business Process Offshoring: The Case of U.S. Firms, 1999 2003
9. Offshoring and the Global Sourcing of Talent:Understanding the New Frontier of Internationalization
10. Offshoring in Spain: Evolution and Prospects of Service Offshoring in 2008
11. The Offshoring of High-Value Services and the Globalization of Capability Sourcing
12. Concluding Thoughts
References List of Figures and Graphs List of Tables Index About the Authors